29th May 2009

Downtime - 29th May 2009

12:41

After many months of continuous operation, Jutda websites including WhisperGifts were taken offline by our hosting provider early today due to server issues.

When those issues were corrected and the server was started up again, the applications on the server were not started automatically. This meant that our websites were unavailable.

To help reduce the impact of similar problems in the future, a new monitoring system has been installed that will alert us when the server is online but the applications aren’t running.

We are very sorry for this downtime. Whilst some server downtime is going to be unavoidable, the fact that our software didn’t start up properly is not acceptable and downright embarrassing.

Everything is now back online, and we’re working hard to make sure it stays that way. Sorry, folks.